Refund policy

Last updated: 18.04.2025

RETURNS FOR UNOPENED PRODUCTS

We accept returns of unopened, unused products in their original packaging within 30 days of delivery. To initiate a return, please contact us at info@sourcecodenutrition.com.

OPENED PRODUCTS

Due to the nature of nutritional supplements and for health and safety reasons, we cannot accept returns of opened products unless they are defective or damaged upon receipt.

DAMAGED PRODUCTS

If you receive a damaged product, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will arrange for a replacement or refund.

ALLERGIC REACTIONS

If you experience an allergic reaction to one of our products, please discontinue use immediately and consult a healthcare professional. Contact us to discuss your situation, and we will handle these cases on an individual basis.

RETURN SHIPPING

Return shipping costs are the responsibility of the customer unless the return is due to our error (such as you receiving an incorrect or defective item).

REFUND PROCESSING

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

LATE OR MISSING REFUNDS

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at info@sourcecodenutrition.com.

EXCHANGES

We do not offer direct exchanges. If you wish to exchange an item, please return the unwanted item following our return procedure and place a new order for the desired item.

SUBSCRIPTION CANCELLATIONS

For subscription products, you may cancel at any time by logging into your account or contacting us at info@sourcecodenutrition.com]. If you cancel before your next scheduled delivery, you will not be charged for that delivery or any future deliveries.

QUALITY GUARANTEE

We stand behind the quality of our products. If you are not completely satisfied with the quality of any product, please contact us within 30 days of purchase to discuss your concerns.

CONTACT US

If you have any questions about our Refund Policy, please contact us at info@sourcecodenutrition.